Toshiba DLP TV - Toshiba does the right thing
It turns out that the 52 inch DLP projection TV I bought made by Toshiba has a flaw in regards to the lamp included with it.
References:
* Toshiba 52HMX85 bulb has blown! (Digital Home Canada)
* Toshiba Investigates DLP Lamp Problems (Audioholics Editorials)
* Information for Owners of 2005 DLP® Televisions (Toshiba Canada Support)
The good news is that Toshiba has owned up to the issue and has extended the warranty for the bulb to two (2) years automatically for TV models affected by the problem. This is great as my bulb blew last night. I wasn't sure about the "dimming" I had experienced before it blew was my mind playing tricks on me or not because I haven't been watching a lot of television lately (into summer reruns).
I also found out that bulbs certainly seem to vary in price, from about $230 to nearly $300 Canadian in a couple of Canadian stores to as little as equivalent to $200 Cdn on eBay (incl. shipping) for the same Toshiba brand replacement bulb (D95-LMP - part no. 23311153).
My replacement bulb from Toshiba should be sent tomorrow, so I won't be without high definition television for too long. I suppose I could hook up my 27" RCA CRT (tube) standard definition TV is I get desperate, but I've been watching so little television I doubt I will bother.
Comments
The bulb was shipped Wednesday by courier (I had called Toshiba Canada after 5pm Tuesday), and arrived Thursday with a pre-paid label to return the defective bulb.
If only all problems were this easy to deal with. Thank you to Toshiba Canada for making the process as convenient as possible.
Posted by: mctaylor
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June 25, 2007 3:28 PM